I’ve got a list of things as long as my arm to do and only so much time to do it in; when you’re at work, it’s hard to find the time to call up the motor registry and the car insurance company and the post office and the health insurance company. Why are these things only open during business hours? everyone’s working at that time!
I for one love Indian call centres. They’re open outside our business hours, and the people get my name right. If all call centres were in India, I could do the calls I need to when I had time, and I’d never get a parcel sent to Karen again. (“Yes, that parcel’s for me… No, I’m Karan, not Karen… I’m sorry, do you want a statutory declaration or something?” sheeze).
i.e. on a hectic roundabout of things to do and much too little time to find something interesting to blog about. Will put something down about E3 and the Playboxstation Wii60 circus on the weekend. In the meantime, bananas. or possibly grapefruit.
Dude, I am with you all the way. I was receiving calls from one of my financial institutions and when you are at work you don’t exactly have your phone with you…
Call centres should be working out of work hours to actually catch people when they are available.